Terms & Conditions

Effective Date: August 2026

Welcome to Offradar Pharmacy. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or purchasing products from us.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions and applicable laws and regulations. If you do not agree with these terms, please do not use the website.

2. Products and Pricing

• Products displayed on our website are subject to availability.
• Prices are displayed in Tanzanian Shillings (TZS).
• Prices may change without prior notice.
• We make reasonable efforts to ensure that product information, descriptions and prices are accurate.
• Product images may be used for illustration and may differ slightly from the actual product packaging.

3. Orders

• Orders are subject to product availability and confirmation.
• We reserve the right to refuse or cancel an order where necessary.
• Customers are responsible for providing accurate contact and delivery information.
• An order may not be considered confirmed until the required confirmation or payment has been received.

4. Payments

Payments must be made using the payment methods made available through our website or as otherwise communicated by Offradar Pharmacy.

An order may not be processed until payment has been successfully confirmed where advance payment is required.

5. Shipping and Delivery

We provide delivery support to customers in Dar es Salaam and applicable delivery areas.

Delivery times are estimates and may vary depending on the customer's location, traffic, weather, product availability, payment confirmation and other circumstances beyond our reasonable control.

Customers should provide a complete and accurate delivery address and an active telephone number for delivery communication.

6. Returns and Refunds

Returns and refunds are subject to our applicable return and refund procedures.

Due to the nature of pharmaceutical and healthcare products, medicines and certain healthcare products may not normally be accepted for return unless they are defective, damaged, expired, incorrectly supplied, or otherwise eligible for return under applicable requirements.

Customers should contact Offradar Pharmacy as soon as possible if they receive a damaged, incorrect or defective product.

7. Product Information and Medical Advice

Product descriptions and information provided on this website are intended for general informational purposes.

Website information should not be considered a substitute for professional medical advice, diagnosis or treatment.

Customers should consult a qualified healthcare professional when they require advice regarding medicines, medical conditions, dosage or treatment.

8. User Responsibilities

Users of the website agree to:

• Provide accurate information when placing orders.
• Use the website only for lawful purposes.
• Not attempt to interfere with the security or operation of the website.
• Not misuse the website, its services or other users' information.

9. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted or completely free from technical errors.

10. Limitation of Liability

To the extent permitted by applicable law, Offradar Pharmacy shall not be liable for indirect, incidental or consequential losses arising from the use of the website or services.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

11. Intellectual Property

Unless otherwise stated, the content of this website, including text, logos, graphics, images, design elements and other materials, belongs to or is used by Offradar Pharmacy and may not be copied, reproduced, modified or distributed without appropriate permission.

12. Privacy

Your use of this website is also subject to our Privacy Policy , which explains how we collect, use and protect personal information.

13. Changes to These Terms

Offradar Pharmacy may update these Terms & Conditions from time to time. Updated terms will be published on this page together with the applicable effective date.

14. Contact Us